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My GPS location data is not recorded at check-in – what can I do?
This is how you can solve the problem:
You must now activate location sharing in the browser. This works differently depending on the browser and end device. You can find the instructions from the browser providers here
Android mobile device
- Google Chrome (recommended by EMPPLAN)
- Mozilla Firefox
- Settings –>
Website permissions –>
Location –>
“Ask for permission” must be switched on - When opening the EMPPLAN app, permission must be granted to use your location.
- Settings –>
- Microsoft Edge
Apple mobile device (iOS)
- Google Chrome (recommended by EMPPLAN)
- You can find all the information here: https://support.google.com/chrome/answer/142065?co=GENIE.Platform=iOS&oco=1
- Mozilla Firefox
- Instructions will follow here soon:
- Apple Safari (iOS)
- You can find all the information here: https://support.apple.com/de-de/guide/iphone/iph3dd5f9be/15.0/ios/15.0 and https://support.apple.com/de-de/HT203033
- Microsoft Edge
- Here you can find all information about it: https://support.microsoft.com/en-gb/microsoft-edge/location-and-privacy-in-microsoft-edge-31b5d154-0b1b-90ef-e389-7c7d4ffe7b04
Desktop / Laptop
- Google Chrome (recommended by EMPPLAN)
- You can find all the information here: https://support.google.com/chrome/answer/142065
- Mozilla Firefox
- Here you can find all information about it: https://support.mozilla.org/en-US/kb/does-firefox-share-my-location-websites
- Apple Safari (macOS)
- You can find all the information here: https://support.apple.com/en-ca/guide/mac-help/mh35873/mac
- Microsoft Edge
- Here you can find all information about it: https://support.microsoft.com/en-gb/microsoft-edge/location-and-privacy-in-microsoft-edge-31b5d154-0b1b-90ef-e389-7c7d4ffe7b04